How are eTickets sent to me?
Once an order is processed by Fun Express, we send you an email that either carries links to each eTicket you have ordered, or has your tickets attached as a PDF file. The email will come from MYTICKETS@FUNEX.COM. Simply click and print out each ticket.

If I order eTickets, when will I receive them?
If we receive your online order by 3pm, or phone order by 4pm, Monday through Friday (excluding holidays), we guarantee we will email the tickets to you that same business day. Orders placed after hours, on weekends or on holidays will be processed and sent the following business day.

I ordered tickets and have not received them!
If you ordered during our normal business hours and have not received your tickets, please check you “SPAM” or “JUNK MAIL” folder. Yahoo, Gmail, Hotmail, AOL and some other email services automatically mark these as unsolicited advertising. To prevent this from occurring, add MYTICKETS@FUNEX.COM to your contacts, or designate this a safe address.

If I do not get my eTickets, can I show my purchase receipt from Fun Express for admission?
Sorry, but your receipt is not a ticket. Attractions will not accept them for admission. You will be charged full price for admission at the attraction.

I did not use my eTickets and would like to return them.
Attractions do not allow Fun Express to return or reissue eTickets. Therefore, as clearly marked throughout our site, no refunds or returns are accepted on eTickets. In most cases, the tickets you purchased will have extended valid dates allowing you ample time to utilize them.