Ticket Information

Description

Beach Break With Transfer : Enjoy the Beach Club with round-trip transportation from Costa Maya Port. Pickup is one hour after your ship arrives,

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

MEETING & PICKUP INSTRUCTIONS Your meeting point is just outside the main exit of the Costa Maya cruise port compound. Walk through the port shopping area and leave through the main exit. Once outside, look for your taxi driver, Gabriel or Ruth, near a welcome board displaying your name. Confirm your reservation name with them before boarding your taxi to Nohoch Kay Beach Club. Allow approximately 15 minutes to walk from your ship’s gangway to the meeting point. PICKUP TIME Your pickup is scheduled one hour after your cruise ship arrives at Costa Maya Port, but no earlier than 9:00 AM ship time. Please make your way to the meeting point with enough time to be ready for pickup. CRUISE INFORMATION Please provide your cruise ship’s name and arrival time at the time of booking. If you have not provided this information, contact us as soon as possible. MEETING INSTRUCTIONS If you have not received your meeting instructions 24 hours before your tour, please contact us. IMPORTANT Late arrivals and no-shows are non-refundable. If your cruise ship does not call at Costa Maya Port, you will receive a full refund.

Pickup Information

Meet taxi driver Gabriel or Ruth just outside Costa Maya Port’s main exit, near a board with your name, for transfer to Nohoch Kay. Allow a 15-minute walk from the gangway. Pickup: 1 hour after ship arrival, no earlier than 9 AM ship time. Provide ship name and arrival time at booking.