Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• We will share the tickets & pickup details one day prior to your tour date. • Kindly mention the time slot which you wish to get picked if any. • Once we receive the booking, we will confirm the available slots shortly. • For further assistance please do contact us via email or WhatsApp.

Pickup Information

• Please wait in the hotel lobby or in the designated pickup point at your scheduled pickup time. • We have a 24/7 customer support team to ensure hassle free transfers and any queries are taken care real-time . • We will share the pickup details one day prior to your tour date via email. • Kindly mention your address in 'special requirements’ if not listed (within Dubai) Once we receive the booking, we will confirm the available slots shortly.