Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

IMPORTANT: If you have booked this tour without providing a pick up location and or haven't received a pick up time it is YOUR responsibility to contact us via email (info@tassietours.com) so we can confirm your pick up time and location. Please remember pickups start 45-30mins before the tour start time and each day has a different start time. Viator and Trip advisor do not supply us with your email address. We find correspondence via email is more reliable than international phone numbers. Should anything change with your tour status (e.g. catastrophic events), we will contact you via the Viator/TripAdvisor portal, phone or email (if we have it). So please lookout for any last minute correspondence. Please be at your pick up point early to avoid delays. Depending on the days traffic conditions and amount of pickups, the bus can have minor delays. Providing you are standing in the correct location and there on time rest assured the bus will arrive. Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund. We recommend you check the weather forecast and wear the appropriate clothing to suit. Bruny Island: 7.30 AM - 5.30 PM Port Arthur: 10:30 AM - 5:30 PM. Parks Pass Important Information - Please note that a Parks Pass will be required while our Bruny Island tour. We recommend purchasing a Parks Pass prior to your tour here at https://passes.parks.tas.gov.au/. Alternatively, you can purchase a Parks Pass via phone during the day. lease refer to the website link for prices and if unsure which pass you should purchase, please contact parks for assistance

Pickup Information

Please provide your accommodation and booking name via email and we will confirm the pick up time and exact location. NOTE: Viator and Trip advisor do not provide us with your email address, only mobile number which can cause issues for international numbers. So it is vitally important you make contact with us at info@tassietours.com. Each day of your tour departs at a different time. Please refer to your email reply (please contact info@tassietours.com first) from us regarding the exact pickup time for each day of your tour.