Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Comfortable walking shoes are recommended • No refunds are available once a tour or service has commenced • Please be on time and we recommend at least 5 minutes prior to contact with our guide. If you are not on time the service is considered complete and no refunds or claims are available once a tour has commenced. Important: Mobile phone number of the client is required. • The abandonment or separation from the group during the guided tour involves loss of any right to claim