Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Your ticket is valid for one trip and remains valid for one day. Please try to arrive approx. 10 minutes before departure. You can choose when you want to board on that day, within the opening hours: From 1/04 to 31/10: Every day from 10.00 to 18.00: Departures every ± 20 minutes. From 1/11 to 31/03: Departures every day at 10.45 a.m. - 11.45 a.m. - 12.45 p.m. - 13.45 p.m. - 14.45 p.m. and 15.45 p.m. • Due to the nature of this tour and the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund.