Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

One our agents will send your Boarding Pass, it´s important contact your operator to avoid inconveniences If for any reason you are a no show or decide not to go the same day, this tour cannot be rescheduled, you would have to buy again. This tour is only for the guest are in Merida Yucatan Keep in mind that the duration of the tour may vary, as well as the itinerary without / with prior notice, this is according to the guide's decision and due to the capacity of people in the places or the traffic that is usually changing The order of visiting the places may vary We do not collect people from hotels Dear visitor, Please note that backpacks are not allowed inside the Chichén Itzá archaeological site. This measure applies to all types of backpacks without exception and is intended to enhance safety, improve the visitor experience, and support site conservation. We recommend bringing only essential personal items and using small bags or permitted alternatives. Thank you for your understanding and cooperation.