All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory Discount Tickets

Overview

Don't just see the landmarks; understand the legacy. This all-encompassing experience provides a chronological journey through one of history’s most significant days and the resilience that followed. Led by a local guide with personal ties to the events, you will explore the hallowed grounds of the Memorial, gain skip-the-line access to the 9/11 Museum, and end your journey 102 stories up at the One World Observatory. The Experience Highlights: The Guided Walk: Visit St. Paul’s Chapel, the FDNY Memorial Wall, and the Survivor Tree. Your guide provides the human context that plaques alone cannot convey. Priority Museum Entry: Avoid the massive public lines. Once inside, you have the flexibility to explore the 9/11 Museum’s poignant exhibits at your own pace (or upgrade to a VIP guided museum tour). The Ascent: Conclude with a 47-second elevator ride that shows the evolution of NYC’s skyline before stepping out into the highest panoramic views in the Western Hemisphere.

Meeting and Pickup

Language Offered

English-GUIDE

Itinerary

Inclusion

Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC

Self-guided tour of the lobby of Freedom Tower with the film “Voices”

Visit to the meaningful sites of Ground Zero

Moment of reflection at the “Reflecting Absence” fountains

A local guide who shares stories about their personal connection to 9/11

Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits

9/11 Museum small-group guided tour (if you choose the VIP option)

Exclusion

Gratuities

Cancellation Policy

Refundable tickets

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Additional Info

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

Suitable for all physical fitness levels

Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific

We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.

Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund

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