Ticket Information

Description

Duration: 9 hours: Consider: 2 hrs transport pick up + 5 hrs at the park + 2 hrs transport drop off = Total 9 hours (approx subject to traffic). Transport from Tulum: Select this option if your hotel is located between Xcaret and Super Aki Tulum (Akumal, Puerto Aventuras and Riviera Tulum). Minivan Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Once you book your tour, you will receive a digital confirmation ticket. It is important you show this confirmation the day of your tour. Please bring your booking reservation and your ID.

Pickup Information

If your hotel is not listed that means you need to go to a special meeting point, please let us know, so a representative of our company can contact you and indicate the meeting point and time for your pickup. This service has different schedules. The schedules variates according to the hotel, our representative will indicate the exact schedule confirmation via mail or via text message.