Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

"Thank you for booking a scavenger hunt with Let’s Roam on Trip Advisor. Getting your adventure started has never been easier. For immediate support, please call 833-202-7626 or contact support@letsroam.com. To start your adventure, just follow these steps: 1. Download the Let’s Roam Scavenger Hunt App using the following link on a mobile device: letsroam.page.link/tripadvisor. Warning: You must click this link from your mobile device, because it will download the app. 2. After you view the introduction, click the store/backpack icon on the top right of the screen. 3. Log in to the app using Facebook, Google, or SMS 4. Tap “3rd Party Vouchers” and enter in your voucher number/Trip Advisor Order # 6. Go back to the home screen and pick your scavenger hunt. 7. Add players to your device or to friends devices in the game lobby. 7. If you are having any trouble at all, please contact support at 1(833) 202-ROAM (7626). This is your fastest way to our excellent support team. You can also email support@letsroam.com. 8. Have fun! Click this link to view the steps with screenshots https://www.letsroam.com/TAGuide "