Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

The tickets will be given to each traveller by the tour leader at the day of the tour.

Pickup Information

We pick up travelers from hotels, apartments and accommodations in Kraków in the area of the city center and its surroundings (max 3 km away). Please note that there are certain areas in the city where we are not allowed to enter by the minibus. If your accommodation is located inside any of restricted zones (including whole Old Town area and Kazimierz Jewish Quarter) we will redirect you to the closest legal pickup spot which will be a few minutes walk away. Please note that 8:00 AM starting time it's an approximate one and we will send an exact pickup time to each traveler a day before the tour up to midday. In December and January pickup time may be earlier (even around 6 AM) due to shorter working hours of Auschwitz-Birkenau museum. We do collect optional lunch boxes orders a day before the tour by sending full offer to each traveler and we do accept cash payment only at the day for food. In case of any questions don't hesitate to contact us.