Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Some importants: - take with you passport or ID which might be checked at the entrance to the museum (mandatory) - the maximum size of bag permitted is 30cm x 20cm x 10cm. You can leave your bags at the car which is locked during your visit - take comfortable shoes. In the Salt Mine is approx. 800 steps on the route, 380 of them are at the very beginning. The way back is by lift only. - wear proper clothes (to respect the place). The temperature in the Mine is around 14 degrees of Celsius. The hours you book are tentative and may change. The exact pickup time will be confirmed a day before the tour (in the afternoon at the latests).