Ticket Information

Description

Riviera Maya Hotels: Select this option if your hotel is located between Playa del Carmen , Xcaret and Tulum (Akumal, Puerto Aventuras. mini van Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

The service has a single schedule, the morning activity the pick up will be between 8am and 9am and the service will be in shared ATV, if you want a simple ATV you must pay a difference of $15 usd per person in cash when boarding. Dinner pick up will be between 5:00pm to 6:00pm and is a premium dinner consisting of Chicken or, New York or shrimp or salmon. If you want a deluxe menu you should pay a difference of 20usd in cash when boarding. The Deluxe menu consists of lobster or surf and turf or lamb or octopus.

Pickup Information

If your hotel is not in the previous list please let us know in which hotel are you staying so a representative of our company can contact you to indicate the correct place and time of your pickup. We ask you to indicate the hotel where you are staying in the special requirements box and also with your email. This service has only one schedule from Cancun hotels between 7:30 am to 8:45 am, if you are at Riviera Maya hotels between 7:30 to 9:30. When you finish your first activity the transportation will take you back to your hotel. Dinner and night show pick up is at 6:00 pm. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message.