Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

If the attraction is close temporarily. Customers must approach the attraction staff on-site for any refund or date change. Once the ticket has been issued, we, as the supplier, do not provide refunds or date changes You will receive your ticket information via Viator chat one day before the tour, before 9 PM. If you do not receive it, please contact us on WhatsApp at +91 99791 82969. Call hours: 11 AM – 3 AM Chat hours: 11 AM – 3 AM Please note that the Viator voucher is not the actual ticket. You will receive the actual ticket one day before the tour.