Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

End Point

Redemption Instructions

- There may be other tours at Senate Square, please take care not to join the wrong one. - We start the tour on time, so please manage to arrive 10-15 min earlier to the meeting point. The guide cannot answer calls or messages once the tour begins. - Refunds are not accepted due to no show, delays, ferry cancellation, cruise ship cancellation, sickness. - In case you have problems finding the tour guide, please contact +358444937522 (before the tour). - We won´t have any toilet/coffee breaks during the tour, so please plan ahead. - Helsinki has cold weather from October to May, so please wear enough layers. Some coffee in thermos bottle can help you keep warm. - In the summer, Helsinki has sharp sunny days, so sunglasses and suncream are essential. Some water in the summer helps you keep hydrated. - Wear appropriate shoes as we will walk around 4 kilometers. We are committed to sustainable tourism, therefore, we have some tips for you: - Tap water in Finland is drinkable and comes with a high quality. We recommend you to bring a reusable bottle and refill it with tap water. - We recommend you to recycle all your bottles and cans. You can recylce them in grocerry stores and get some money back. - We reccommend you to use public transportation to the meeting point. - We recommend you to buy local products, local foods and drinks to help the local economy. You can tip the guide at the end of the tour if you enjoyed the tour. Tips can be paid in cash or by card via our payment machine.