Ticket Information

Description

Entry at 9am : From November to March: check in time 09:15am - entrance time 9:30am

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Meeting point: At the corner between Via Ricasoli and Piazza San Marco, in front of the loggiato of Accademia delle Belle Arti. An assistant waits for you wearing blue clothing with Caf Tour & Gray Line Florence logos. Check-in: mandatory to arrive at least 15 minutes before the selected entrance time. It is mandatory to arrive at the meeting point at the mentioned check in time. In case of delay it will not be possible to get the time-entry ticket and Museum access, nor to have a refund or reschedule the entry. The service of pre-booking provided by Caf Tour & Travel, ensures to skip the general admission line at the Museum. Despite our reservations, during periods of increased inflow of visitors, the admission to the museums may be subject to delays due to: - Security check at the entrance (metal detector) - The maximum number of people allowed at the same time inside the Museum for security reasons and in order to protect the integrity of the exhibited works. Based on the above reasons any possible delay cannot be attributable to Caf Tour & Travel responsibility -To collect the audioguide inside the museum you have to show the original copy of your Identity Card or Passport, they will keep your ID document until the end of the visit when you will return the audio guide. If you lose or don’t return the audio guide, you will be asked for a refund of € 250,00 per unit. Caf Tour & Travel Phone +39 055 28.32.00 - Whats app: +39 3458025842 email address: tours@caftours.com