Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Comfortable walking shoes are recommended Hotel pickups commence 90 minutes prior to this time Transfer service is optional, if you need the round transfer service it has an extra cost of $17 usd per person. For the security of our visitors, no cameras or phones are allowed inside the monkey bonding area. If you are staying in CANCUN area, we can arrange a private transfer for $180usd. If you book within 24 hours and need transfer service we can only offer pickups after 1 pm. This pricing incorporates the promotional offer from the Akumal Monkey Sanctuary, valid for the months of June and July, specifically for shared ATVs and couples participating in activities at the AMS.

Pickup Information

At Tulum Adventures, we understand that getting to the sanctuary can sometimes be a challenge, so we offer optional round-trip transfer services to make your visit as smooth as possible. To arrange a transfer, guests just need to provide their hotel or accommodation name and address — we’ll take care of the rest! Just to clarify for future visitors: the transfer fee is not included in the tour price and can be paid upon arrival at the sanctuary. The cost is $15 USD per person from Tulum up to Puerto Morelos. This includes transportation with licensed drivers and full support from our coordination team. We hope this helps guests better plan their experience with us!