Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

Alhambra guided Tour: at 9.45am at our Welcome Visitor Centre (Paseo de la Sabica, 15) next to the Alhambra. The time slot you have chosen is not available, the supplier will book you into a new time slot.  • It is mandatory to present the original Id card or passport to access the monumental complex. It is mandatory to provide full names and id or passport number. Traditional Meal: Be at the restaurant “ El Pescaito de Carmela” (located in Calle Marques de Gerona 12) between 2.15pm and 2.30pm. If you prefer to book a different time, please call the restaurant (+958 255 797) the day before to change the meal time. • On occasion the Alhambra Trust may alter the order of the visit and restrict access to certain areas. In this case, the tour will be adapted accordingly without reducing the visiting time. The starting time might be changed. In that case you will be contacted by the tour operator and informed of the new starting time the day before the tour. • Please contact the local supplier to confirm your final start/pick up time • The visit may be given in two different languages • Please note: the Alhambra requires that all passengers provide the full name, and passport details for each participant when booking. If not provided, the Alhambra may deny access to their premises. The customer must bring the original passport or id card to the monument. • For reasons of sustainability and cleanliness we do not provide headphones. We can provide them for the price of 1€.