Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

The weather in Amsterdam can sometimes be rainy, just like anywhere else. Please keep this in mind. When the weather is too bad to make the cruise, you will be transferred to a regular canal cruise with a refund of the difference in costs between the 2 cruises.   • Confirmation will be received at time of booking • Blue Boat Company and Amsterdam Canal Cruises offer canal cruises daily. You have booked your cruise for a specific timeslot. If changes to this timeslot need to be made, you can onlydo this at the ticket office and ask one of our colleagues if there space left on another timeslot. This can’t be done online or by telephone. • Our ticket office at Stadhouderskade 501 opposite Hard Rock Café is open daily from 09:00 until 18:00 hours. • Our ticket office at Stadhouderskade 550 opposite Heineken Experience is open daily from 09:30 until 17:15 hours. • This is a non-refundable booking. • Please make sure to be at the dock for your canal cruise at least 10 minutes prior to departure.