Cancellation Policy

All sales are final. No refund is available for cancellations.

Meeting and Pickup

Redemption Instructions

IMPORTANT: THE ID OF THE PERSON WHO BOOKED HAS TO BE SHOWN AT TIME OF CHECK IN, IF THE PERSON WHO BOOKED IS NOT THE ONE WHO ARRIVES THEY WILL NOT BE LET IN THE TOUR! !!!!PORT & MARINA CONSERVATION CHARGE IS NOT INCLUDED & IT WILL BE CHARGED AT ARRIVAL IN CASH (10 USD PER PERSON)!!!! Premium bottles (extra charge) need to pre-order before the event email us Meeting point details, For 12pm party arrive at 11 AM and for 4pm party arrive 3:15pm at the Caribbean Carnival Pier, it's right next to Playa Tortugas Ferry terminal, Blvd. Kukulcan km 6.5, Kukulcan , Zona Hotelera Cancun. Please leave your hotel in time. The boat will depart sharply on time if you don't arrive by that time the boat will leave & you will not be refunded. Tips for the day: -Tips hosts or crew are not included and appreciate it. -Remember it's all you can drink on domestic alcohol and beer. -Use common sense and don't do anything you wouldn't do back home. - Dress code is beach wear (strict) -Don't forget to bring cash to pay for the Federal port tax which is 10 USD per person -Cancelation policy: No refund - No outside drinks or bottles are allowed inside the boat Recommendations: Bring Biodegradable Sunscreen, we want to protect the animal life on the oceans from the chemicals used on regular sunscreen. Sunglasses, swimwear, hat to protect against sun burn and bring towel.. Important to know: Show your ID and to sign a liability waiver at arrival. Snack (1 sandwich per person) will be provided at first after the water activities due security reasons. life jacket has to be wear in the water Photo Link: Pictures will be uploaded by Wed/Thursday the week after the event: https://www.hiphopmex.com/photo-links My name is Diana if you have any other questions you can email me at info@hiphopmex.com my Mex cell phone number is +521-998-164-4356, you can add me via whatsapp with that number too, please let me know if you have any other questions, I will be glad to answer them. :)