Ticket Information

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 0% refund if cancelled less than 3 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

MEETING POINT: 15 min before in Calle larga de l’Ascension - 30124 (behind the Correr museum on the opposite side of the Saint Marks Basilica). Look for the TURIVE assistant next to the post office San Marco. PLEASE SHOW TWICE YOUR VOUCHER, ONE TIME FOR EACH MEETING POINT!!! -> APRIL-OCTOBER Doge's Palace & Basilica departure at 14:45 (2 H 15 MIN) -> NOVEMBER-MARCH Doge's Palace at 11.45 (1 H 15 MIN) Basilica at 13.45 (1 H) -> APRIL-OCTOBER Gondola ride departure at 17:15 (30 MIN) -> NOVEMBER-MARCH Gondola ride departure at 15.00 (30 MIN) Please provide the full names of all travelers when booking. Failure to present a voucher with all travelers’ full names at the ticket office prior to entry may result in denied entry to the attraction. Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to St.Mark’s Basilica • This activity is not wheelchair accessible • Shoulders and knees must be covered inside the Basilica • Backpacks are not allowed inside the Basilica and the Doge's Palace Emergency Number: Office: +39 041 5239979 Mobile: +39 349 3054767 It is your responsibility to be at the meeting point punctually. Late arrivals, no shows, NO REFUND!