Ticket Information

Description

Tour from Cancun or RM: Select this option if your hotel is located in Costa Mujeres, Cancun, Puerto Morelos, Playa del Carmen and Playacar. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

The client receives a service coupon by mail which he must present when boarding

Pickup Information

If your hotel is not listed please let us know in which hotel are you staying so a representative of our company can contact you to indicate the correct place and time of your pickup. We ask you to indicate the hotel where you are staying in the special requirements box and also with your email. This service has only one schedule, between 6:45 am to 7:45 am for the Cancun area, and between 7:00 to 8:30 for the Riviera Maya area. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message. For your safety, all our vehicles are sanitized daily.