Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

SHUTTLE PICK-UP POINT: Bank of America Tower 800 Capitol Street, Houston, TX 77002. Please meet 5 minutes before departure outside in front of the colorful Joan Miro art piece across from the Bank of America Tower's exit doors on Capitol Street. IMPORTANT: • Please make sure to arrive on time. Failure to arrive on time may result in a postponed activity subject to availability or an abandoned activity if we do not hear back before the start time. • For guests who did NOT book the Mission Control Tram (add-on tour) with their original combo booking, you can still reserve this optional add-on experience at least 48 - 72 hours in advance by visiting the following site: https://www.astrovilletours.com/service-page/add-on-historic-mission-control-tram?referral=service_list_widget • If you have any trouble locating the shuttle by the scheduled departure time, please call our dispatch unit at 713-469-2365. • Water, electronics, small packaged snacks, and backpacks are generally permitted onboard and inside the Space Center.