Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Mobile or paper ticket accepted Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time. We only have pick up in the Riviera Maya from the Moon Palace Hotel all the way to Playacar in Playa del Carmen with an additional cost of $ 15usd per person. after this city there is no transportation available because it is outside the pick-up zone for distances greater than 1 hour

Pickup Information

If you are at a Vacational Rental or Airbnb ( downtown area of Cancun) pick ups are at the Hotel Oasis Smart Av Tulum 13-14, capilla ecumenica, 22, 77500 Cancún, Q.R., Mexico.