Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

The central Queenstown pickup location is the Marmolada Cafe on Camp Street. We pick up from a range of different accommodations and bus stops. If we do not pick up directly at your hotel, we will advise the closest pick-up location. After you book you will receive a message from our team to reconfirm your pick-up location and time. Please be at your pick-up location 10 minutes prior to the departure time provided. Your guides will wait up to 5 minutes after the time, and those that are late and miss their departure will not be entitled to a refund.