Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund. • Liability release is required for all passengers • You must contact Outfitters Kauai at least 48 hours before your activity date to confirm your reservation. • Please present your confirmation/voucher at check-in. • Check-in 15 minutes prior to you departure time at Outfitters Kauai Kipu Ranch Ziplines, 230 Kipu Rd, Lihue, HI  96766