Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please provide a mobile telephone number with the country code. You can contact your driver by WhatsApp or Call on the day of the transfer to notify them of delays or to clarify how to find him on the spot. In Barcelona, our sedan drivers cannot take more than 4 pieces of luggage in total, regardless of their size. If your booking is for more than 4 passengers then this condition does not apply to your booking. If you arrive with more pieces of luggage than allowed and they don't fit into the car's trunk, our driver will be happy to assist you to get another taxi from the taxi stand. Indus Pickups will not be able to cover the charge of the additional taxi. Here at Indus Pickups, we understand that it may take you some time to get to your pickup location, so we offer the following complimentary waiting time, depending on the type of transfer booked: Airport pickup: 60 minutes The complimentary waiting time starts counting from the scheduled pickup time. In unique cases, where you are delayed in the airport unexpectedly or just need some more time, we would advise contacting our Customer Support as soon as you can. Please be advised that the additional waiting time may result in an additional charge based on the vehicle type you have requested. For a Pickup where a Sedan car-type is assigned: EUR 6.00 / 15 min For a Pickup where a Minivan car-type is assigned: EUR 9.00 / 15 min It would be a great idea to switch on your mobile phone or connect to the airport's free Wi-Fi upon your arrival. If we are not able to get in touch with you an hour after your actual flight arrival time, we may have to release your drive. In situations where the flight is delayed, your driver will track the flight number you provided in your booking, so they are able to adjust the complimentary waiting time to the flight’s actual arrival time.

Pickup Information

Arrive in Barcelona hassle-free with our private transfer service. Upon landing at Barcelona airport, your driver will greet you in the arrival hall and take you directly to your hotel or private residence in the city center in a vehicle accommodating up to seven passengers. Included in this transfer option: - Meet and Greet service - 60 minutes of waiting time - Flight tracking to accommodate any delays - Baby seats and boosters available upon request - Informative city insights from your driver during the ride - Transparent pricing with no hidden costs Where to find the driver upon arrival: Our Meet & Greet service ensures your driver will be waiting with a sign displaying your name at the arrivals. If you have trouble locating the driver, our customer support is available to assist promptly. Drop-off at your accommodation: Yes, our services are door-to-door. Your driver will take you directly to the address provided during booking. Flight delay policy: We monitor all flights for delays, ensuring your driver will be ready upon your arrival without additional charges. Additional fees or hidden costs: No, our prices are all-inclusive, with no booking fees or hidden charges. Exclusive vehicle reservation: Our private transfer services guarantee that only you and your party will travel in the reserved vehicle.