Booking Information

Highlights

• See the best of San Francisco from the convenience and comfort of an open-top, double-decker bus.
• Hop on and hop off at any designated bus stop to explore major attractions at your own pace.
• Learn about the city's history from the informative commentary of multilingual live guides.

Good to Know

• Child policy:
• Children under 3 years are free of charge but will not be entitled to a seat.
• Children under 16 years must be accompanied by a paying adult.
• Good to know:
• For a visual map of routes, stops, departure times, bus frequency, and daily operating hours, refer to http://bit.ly/4mh4Q9n.
• Please note that these details are subject to change without prior notice. For the most up-to-date information, check the official website.
• The boarding point for the Alcatraz ferry is at Pier 33. You must download your tickets at bigbustours.com/manage-my-booking and present them at the Pier 33 entrance within 30 minutes of your selected entry time.
• The Chinatown digital walking tour redemption instructions: Scan the QR Code at Stop #1 (Big Bus Tours Visitors' Center) and head to Stop # 3 (North Beach / Chinatown) to begin your tour. You can start and pause your tour at any time.
• A free mobile app is available to download for live updates, bus locations, maps, and more.
• The Day Tour (Red Route) takes about 2 1/2 hours for a full circuit if you do not hop off the bus.
• Red Route Stops:
• Stop 1 - Big Bus Tours Visitors' Center
• Stop 2 - Columbus/Ghirardelli Square
• Stop 3 - North Beach / Chinatown
• Stop 4 - Embarcadero Center
• Stop 5 - Ferry Building
• Stop 6 - Union Square South
• Stop 7 - Hilton Hotel
• Stop 8 - Civic Center
• Stop 9 - Nob Hill
• Stop 10 - Marina / Cow Hollow
• Stop 11 - South Vista Point / Golden Gate Bridge
• Stop 12 - North Vista Point / Golden Gate Bridge
• Stop 13 - Palace of Fine Arts
• Stop 14 - Marina / Cow Hollow
• Stop 15 - Lombard Street
• Stop 16 - Pier 35 / Cruise Terminal
• Stop 17 - Pier 39

Description

Experience San Francisco's key attractions on a hop-on hop-off bus ride with a 24 hour ticket. Includes access to the red route with a multilingual audio guide and self-guided admission to Alcatraz with an audio guide and ferry transfers.

Cancellation Policy

Cancellation of at least 4 days before travel date: 100% refund Extra cancellation or refund fees may apply. Any cancellations falling outside of the above policy are strictly non-refundable

Redemption Instructions

- Please proceed to any designated stop and look for staff with a Big Bus logo. Present your voucher to receive your physical ticket. - After purchase, please visit bigbustours.com/manage-my-booking or the Big Bus App to access and download your Alcatraz tickets. Alternatively, a member of the Big Bus staff can print your tickets for you at any stop on the day of your tour. Please present your tickets (printed or digital) at the Pier 33 entrance at least 30 minutes before your scheduled entry time.