Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

Please refer to your booking confirmation for specific pickup details. The driver will often hold a sign with your name or a BADU Experiences logo for easy identification. Stay reachable via the contact details you provided during booking. Our driver or guide may send updates or call to confirm their arrival. Wait in your hotel lobby or at the main entrance. Please ensure you're ready at the designated time. Our driver will confirm your name upon arrival. Important Notes Stay visible to the driver and avoid wandering too far from the meeting point. If you're unsure about the pickup location or experience any delays, please contact us directly via the emergency number in your confirmation voucher or email.