Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Verify your pickup time and location with the local tour operator • Hot Air Balloon Flights take place in an uncontrolled outdoor environment and include transportation by van or 4-wheel drive vehicle from the hotel to the launch site.  All riders should wear comfortable closed-toe shoes and dress in layers for the cooler temperatures at sunrise.  All riders must be sturdy on their feet with no recent injuries. Riders should consult a physician with any questions about their ability to participate in the activity.  All riders must sign waivers.  Hand-held cameras, binoculars, and closable water bottles are welcome aboard the balloon. There are no bathrooms in the field.   • All balloon flights are subject to weather. If the weather conditions do not permit a safe flight on the day you are scheduled, your flight will be cancelled by the pilot and you may reschedule or be refunded in full.  Riders should monitor their cell phones for an early morning call from the pilot or crew chief regarding weather. • All riders cancelling their reservations within 24 hours of the activity departure or who are a "no show" are considered non-refundable.