Ticket Information

Description

GROUP TOUR | JOINERS MACTAN RESORT PICK UP: Pick up within Mactan Hotels & Resort, outside the service area surcharge may apply. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

For seamless communication during your travels, it is imperative that you have WhatsApp installed on your device. Please send me a message so that I can provide you with your ferry e-tickets +639171728750 You may book as 1 person and join our shared/group tour. Please note that the tour requires a minimum of 2 participants to operate. If the minimum number is not reached, we will contact you and give you the option to reschedule to another available date.

Pickup Information

Please know that this tour is a group-shared tour with maximum 10-12 person in a van. Please know that Ferry ride is 2hrs each way Pick-up and drop off is complimentary/ free shuttle service, please considerate of others and be on time for your time of pick up to avoid delay. Thank you Outside Service area for pick-up surcharge may apply. We offer Hotel pick-up/drop-off from your hotel in Cebu City. You will see a signage with your name at the lobby of your chosen pick-up point. The pick-up time for the tour starts at 6:00 am, but for guests staying in Lapu-Lapu Hotels, we make necessary adjustments due to the distance and potential traffic conditions. Please keep in mind that the ferry closes 30 minutes before the boarding time, so we aim to ensure timely transfers for a smooth experience.