Ticket Information

Description

incl. Pick-up and Drop-off: Choose this option to go on tour with your own personal Tour Guide and a private air-conditioned van. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

1. TOUR GUIDE SPEAKS ENGLISH ONLY but we have AUDIO GUIDE IN 28 LANGUAGES available for everyone via qr-code and you can listen from your phone. 2. If you booked with "Meeting Point Option" You don't need to wait for a pick-up time email. You can go directly to the meeting point at the time you selected: 6:30, 8:30, or 10:00. The bus leaves on time, so please arrive a little earlier. The location is shown in the application. *Please be aware that traffic in Bangkok can be very busy, so plan to arrive at the meeting point with extra time. *Guests who arrive late and miss the tour will not receive a refund. 3. If you booked "Hotel Pick-up Option" Hotel pick-up starts 1 hour before tour time. This means: - If you book the 6:30 AM tour, we will pick you up approximately between 5:30–6:30 AM. (not exactly at 6:30AM.) - If you book the 8:30 AM tour, we will pick you up approximately between 7:30–8:30 AM. (not exactly at 8:30AM.) - If you book the 10:00 AM tour, we will pick you up approximately between 9:00–10:00 AM. (not exactly at 10:00AM.) Your guide or driver will be holding a signboard with your name. - The pick-up time for each hotel will be informed by email between 6:00 PM and 7:00 PM on the day before the tour. Kindly check your email to confirm your hotel pick-up time. 4. These destinations are very touristy due to the unique highlight of the train passing through the train market and vibrant vendors selling goods from boats. 5. We advise not booking if you have a flight on the same day. 6. Cash is highly recommended since most stalls charge a 5% fee for card payments. 7. As Thailand can be very hot, bring a hat, sunscreen, sunglasses, an umbrella, or a small fan for comfort. 8. If you start at 6:30 AM, you will return around 1:45–2:30PM. 9. If you start at 8:30–9:00 AM, you will return about 4:30–5:00PM, depending on traffic. 10. If you start at 10:00AM, you will return about 5:40–6:30PM, depending on traffic.

Pickup Information

If you booked with a "Meeting Point Option" You don't need to wait for a pick-up time email. You can go directly to the meeting point at the time you selected: 6:30, 8:30, or 10:00. The bus leaves on time, so please arrive a little earlier. The location is shown in the application. Please be aware that traffic in Bangkok can be very busy, so plan to arrive at the meeting point with extra time. *Guests who arrive late and miss the tour will not receive a refund. If you booked "Hotel Pick-up Option" Hotel pick-up starts 1 hour before tour time. - 6:30am tour, pick-up can be 5:30–6:30am. - 8:30am tour, pick-up can be 7:30–8:30am. - 10:00am tour, pick-up can be 9:00–10:00am. Pick-up time for each hotel will be informed by email between 6:00 PM and 7:00 PM on the day before the tour. Kindly check your email to confirm your hotel pick-up time.