Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

MEETING POINT: Meet your guide at the entrance of the Borghese Gallery in Piazzale del Museo Borghese. They will be holding a 'Tourismotion' sign. We kindly ask you to arrive at the meeting point at least 15 minutes prior to the scheduled time. Please be aware that Villa Borghese is an extensive park, and the Borghese Gallery is situated at one of its far ends (not from the Garden's side). We strongly recommend planning your journey in advance to ensure timely arrival. The closest metro station (located about 20 minutes on foot) is Barberini or bus lines 83 and 223. It is not convenient to get off at the metro stop Spagna. Please note that the voucher does not serve as an entry ticket to the Borghese Gallery. The Borghese Gallery tickets will be given to the guide, who will escort the group inside. What to bring - Passport or ID card - Comfortable shoes Know before you go - It is mandatory to leave backpacks and bags in the wardrobe. - This tour is not suitable for wheelchairs or pushchairs. - During the tour, you will be provided with single-use headphones. To be respectful towards the environment and avoid wasting, we kindly suggest you bring your headphones -The starting time may be adjusted by up to 30 minutes before or after the selected time, depending on the monument's operational requirements. Any updates will be communicated by email and other available communication channels. The number to contact us is +39 06 92926678, contact us via whatsapp for emergencies