Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Comfortable close-toed walking shoes are required. • Pickup time begins 30-60 minutes prior to tour time (depending on hotel location.) • Guests MUST confirm their exact pick-up time with the operator at least 48 hours prior to the tour. • Not recommended for participants with heart complaints, limited mobility, or other serious medical conditions • If you did not specify your meal selections at checkout you must call Kailani Tours Hawaii at +1 808 938 4057 at least three days prior to your tour or we will select for you.  • If you didn't provide your phone number at checkout please immediately contact Kailani Tours Hawaii at +1 808 938 4057. It's important they have this on file in case there are weather-related issues and need to contact you. It is important to check your email for Kailani tour updates in the event of a delay or cancellation due to unforeseen circumstances.