Ticket Information

Description

Duration: 4 hours: You can also book the Ichkabal tour separately for added flexibility. Breakfast : After your site visit, we’ll enjoy a short stop on the way back for coffee, toast, fresh fruits, and a shared moment together Route of tour: After the visit and breakfast stop, we return you to your accommodation or the meeting point!! Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Pickup Information

⚠️ Kindly note: To ensure a comfortable experience for all guests and keep our schedule running on time, pickups are available only within the designated areas specified on the platform. If your location is outside these areas, we’ll be happy to suggest a convenient nearby meeting point for you. Pick-up Policy for the Tour • Guests must be ready on time and wait outside their accommodation for the tour vehicle. • The driver is only required to wait a maximum of 5 minutes. After that, it is the guest’s responsibility to reach the tour meeting point independently. • Please note that failure to show up on time will be considered a no-show. In such cases, changes or refunds will not be accepted under any circumstances. • In some cases, the vehicle may not access all streets or hotel entrances. Guests must wait at the nearest designated point. • Delays of up to 10 minutes due to traffic or weather may occur. We kindly ask for your patience. • Guests must keep their phone/WhatsApp active for contact. • Don’t forget to bring essentials like a towel and any personal items you may need.