Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Please make sure the sea is calm and the tours are on. Sometimes, due to safety reasons we are forced to suspend the tours last minute. Normally we inform guests in advance of any adverse conditions early in the morning but the information might not reach yu on time (ticket shop number +351 965 041785). Please collect your ticket about 30 minutes ahead of the reserved hour. Our ticket shop is located at the end of the left corridor of the beach, when facing the sea. Right in front of the men's bathroom. Our wooden house is well identified. We will issue you a ticket and request that you be back on time to gather the group for check-in and boarding. Beautiful Carvoeiro Beach (considered Europe's number one in 2018) has many bars and Restaurants in the close area and beautiful landscapes that you will not want to miss seeing and photographing. You can park your car free of charge on the top of the left hill when facing the sea (Chapel Forte Nossa Senhora da Encarnação) with sweeping landscapes. From here you can walk down the street and admire the picturesc view of typical traditionall white houses. There are hundreds of fascinating spots to take or be photographed and to sit down and admire the unique environment below the shades of refreshing pinetrees. If you are late, please call our ticket shop +351 965 041785 to inform and eventually reschedule (subject to availability).