Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Emergency phone number 24 hours: 0445542383966 Or you can add to whatsapp: +5215542383966 Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time. Times are subject to change due to local traffic conditions.

Pickup Information

Pickup is available ONLY from the hotels shown at the moment making the reservation as long as you are hosted in one of them. Customers must call to confirm the exact pick-up time, because it's prior the activity starts from 15 to 60 minutes before. Unfortunately, we are not allow to pick you up on apartment building or private residences. If you are not hosted in one of the hotels before mentioned or you are staying in a Airbnb please make your way to the meeting point located at De La Republica Avenue 154, Tabacalera, 06030. Near to Monumento a la Revolucion, behind Barceló Reforma hotel, in front of ISSSTE building. After your pick up in your hotel, you will be transferred to our main meeting point to be integrated to your tour.