Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Please check in at the counter at least 15 minutes before the departure time. No shows will not be refunded. Please note that on board, only card payments are accepted. Julia Travel Gray Line Spain contact, 0034 93 317 64 54 / incoming@julia.net In case of cancellation due to meteorological causes, an alternative day will be offered to the client, if this is not possible, the total amount of the reservation will be refunded.