Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

• Santiago Bernabéu Stadium Ticket Office, located at Paseo de la Castellana 140. The guide will be holding a Julià Travel sign. • Please be at the meeting point 15 minutes before the tour begins. Any person failing to appear at the established time will not be refunded • E-voucher accepted. • Contact: 0034 93 317 64 54 / incoming@julia.net • Not wheelchair accessible. Not accessible for people with reduced mobility. • Real Madrid FC reserves the right to cancel or modify the tour due to events held at the Stadium or force majeure circumstances.