Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

- We kindly remind our visitors that it is stricly required to have a ticket in order to access our vans at the beginning of the tour, including children, infants, and pets. In the event of a child, infant or pet not being declared, we unfortunately won’t be able to accept any addition on the day of the tour. - Please note that for security and legal reasons, our tour is not accessible for children under 4 years old. - Please contact us if you booked the same activity with another friend who booked separatly