Ticket Information

Description

Pick up points : Participants are required to meet our transportation at designated meeting points. Designated pick up points: Cancun: Hotel IBIS, Playa del carmen: Coco Bongo show bar & disco, Tulum: Super aki market. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please contact us in advance to confirm your exact pickup time and location. Your voucher shows the start time of the tour, not the pickup time from your hotel or vacation rental.

Pickup Information

Please contact us in advance to confirm your exact pickup location and time. The Meeting Point Option is only available at Hotel Ibis in downtown Cancun. Pickup for Tulum is only available from the Super Aki supermarket. Please contact un in advance to verify the exact departure time.