Ticket Information

Description

2 hours Shopping time Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

This service will commence at the scheduled pickup time and will conclude once passengers have been returned to their original pickup location or have advised the driver of an alternate final stop. If drop-off is requested at a different address, please inform the driver in advance. Additional charges may apply. Hotel Pickup Please wait in the hotel lobby at the scheduled pickup time. Kindly inform the concierge or reception desk that you are waiting for a private transfer. Upon arrival, the driver will make contact through the front desk. Private Address Pickup The driver will ring the doorbell and wait as close to the front door as possible at the scheduled pickup time. Waiting Time & Service Duration The service includes 10 minutes of complimentary waiting at the pickup location. Any delay beyond this will be counted towards the total service duration. The quoted service includes either 2 or 4 hours of shopping time at Bicester Village. This shopping time will only begin once you arrive at Bicester Village, not from your initial pickup time. If the shopping duration exceeds the included allowance, additional time will be charged at: £60 per hour for Sedan and Minivan £65 per hour for Vans Extra time charges are payable directly to the driver at the end of the journey, either in cash or by credit/debit card. Luggage & Shopping Capacity – Important Notice This service is based on standard luggage allowance: 1 suitcase and 1 carry-on bag per passenger. If you are planning to shop extensively at Bicester Village, please be aware that the vehicle must remain within its legal capacity limits for both passengers and luggage. Vehicles cannot carry more than they are legally allowed to, and excessive shopping or oversized luggage may require a larger vehicle or second transfer. If in doubt, please contact our office before your travel date to discuss your requirements. We look forward to providing you with a smooth and enjoyable experience.

Pickup Information

Hotel Pickup, Please wait at the hotel lobby for collection at the set pickup time and just let concierge or reception desk know, that you are waiting for a private transfer service the driver will make contact with the concierge or reception desk on his arrival. Private Address, The driver will make contact by ringing the doorbell and will be waiting as close as possible to the front door at the set pickup time.