Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Morning tour : 9:00 am to 1:30 pm Afternoon tour : 2:00 pm to 6:30 pm Important : Guests must join the Meeting Point 10 minutes before tour departure to meet their tour guide. The meeting point for the tour departure is the main entrance door of Lyon Office de Tourisme building located on Bellecour Square itself - 50 metres opposite to Le Royal Hotel. To access Bellecour Square, you can take Metro Line A or D - Station Place Bellecour or a Bus. Personalised Wine Tour of 8 guests maximum with a duration of 4:30 hrs. Wine-tasting and visits included. Comfortable minibus with air-conditioning. Walking shoes & warm jacket recommended. Guided tour in English, French & Spanish. In case you are late and you won't be on time at the Meeting Point for tour departure, please contact as soon as possible Kanpai Tour Guide at +33 (0)6 84 52 14 99.