Ticket Information

Description

Bacalar + Ponton: In this package the travelers will travel PONTON through the Bacalar lagoon (2hrs) Bacalar + Pontoon: - Blue Cenote - Marble Spa - Tour in Ponton - Fort of San Felipe Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

You must present the coupon that will be sent by WhatsApp and/or email 1 day before the activity. Likewise, the option will be given to take the coupon to your hotel, this to avoid confusion at the time of pick up Don't forget to show your ID to validate the reservation. NOTE: Only in the case of travelers who are in Cancun

Pickup Information

Pick up is not done in all hotels, it is important to verify when making the reservation, in case of being in an Airbnb or others (Puerto Morelos / Playa del Carmen), a hotel or starting point will be established as a reference. NOTE: The traveler must be 10 minutes before at the mentioned place of the stipulated pick up time