Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Upon arrival, please go to our Customer Service Desk to present your ticket. After you have completed your e-waiver and you have been checked-in by a Customer Service Agent, you will receive a wristband for your tour and be directed over to the waiting area to await your tour guide. It is strongly recommended that you complete your e-waivers prior to your arrival in order to be directed to the fast-track line. IMPORTANT: Same day bookings are NOT guaranteed transportation to the location. FOR CRUISE PASSENGERS ONLY (see below): ARRIVAL TIME The only tour arrival time offered from the port are 10:00 am and 11:00 am. Should you book a later time, you will be asked to reschedule. This is to ensure that we meet our 'Back on Board' commitment to return you to the port prior to the ship's departure and to allow sufficient time to enjoy your experience at the Park. MEETING POINT INSTRUCTIONS Please proceed through the cruise terminal and exit the terminal building. You do not need to leave the Port. Once outside the cruise terminal exit area, please look for a representative holding a sign that says “TROPICAL LUXURY TOURS.” The representative will be positioned just outside the cruise terminal exit area and will guide guests to the bus for transportation to the attraction.

Pickup Information

Transportation provided from cruise port, hotels and air bnb's is a shuttle. The shuttle pickup time will vary based on distance. Our reservations or transportation logistics team will reach out to the guest to advise on their specific pickup time. Please make sure to check your email for this information. If you have any questions, please feel free to reach out to us. Should guest(s) not require transportation, they can head directly to the Harrison's Cave Eco-Adventure Park for the specified arrival time. IMPORTANT: Same day bookings will NOT be provided transportation to the location. FOR CRUISE PASSENGERS: Please proceed through the cruise terminal and exit the terminal building. You do not need to leave the Port. Once outside the cruise terminal exit area, please look for a representative holding a sign that says “TROPICAL LUXURY TOURS.” The representative will be positioned just outside the cruise terminal exit area and will guide guests to the bus for transportation to the attraction.