Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• If you will not be arriving at your destination within the specified reconfirmation period, please reconfirm with the local service provider prior to travel, or upon arrival at your destination. Please note that departure times and locations may vary slightly. • Not recommended for pregnant women Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.

Pickup Information

Pick-ups are offered in Playa del Carmen and the Riviera Maya area for extra fees: All hotels between Dorado Maroma and Dreams Tulum, USD 25/person (min 2). Exceptions may apply. Tulum area: Pick-up is not available Cancun: Please get in touch with us."