Description

Shared ATV WITHOUT Horseback Riding: All inclusions with Shared ATV, this option does NOT include Horseback Riding
Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

- For safety reasons, the use of cell phones or any other electronic devices is not permitted during the activities. - You will receive your pickup time one day before the tour between 1 and 2 pm. Each hotel has a different pickup time, so please check your email, including your spam folder. - If you do not receive the email with your pickup details, please contact us 24 hours before your tour, and we will be happy to assist you. Alternatively, you can contact your travel agent. Due to our logistical limitations, we cannot assist you with last-minute pickup requests on the day of your tour. - If pickup is not available at your accommodation, you will be assigned the meeting point closest to your hotel. - The pickup time is determined based on your location and tour availability. - Travelers who do not provide a hotel name as their pickup location at least 24 hours in advance will automatically be assigned the One Cancun Centro Hotel as their meeting point. - Tulum, Akumal, Puerto Aventuras: We do not offer hotel pickup. You can make your own way to the park or meet us at the designated meeting point outside Coco Bongo Playa Del Carmen. In either case, please contact us for details. - We do not offer pickup from Airbnbs or private addresses. - We are not responsible for lost or forgotten items.

Pickup Information

- You will receive your pickup time one day before the tour between 1 and 2 pm. Each hotel has a different pickup time, so please check your email, including your spam folder. - If we cannot pick you up at your accommodation, we will assign you the meeting point closest to your hotel. - Meeting points for travelers staying at Airbnbs, hotels outside our pickup area, or any location we cannot reach: - Meeting point in Cancun: Outside the One Cancun Centro Hotel on Avenida Tulum - Meeting point in Playa del Carmen: Outside Coco Bongo in Playa del Carmen - Meeting point in Tulum, Akumal, and Puerto Aventuras: There is no pickup at any hotel or Airbnb; the meeting point is at Coco Bongo in Playa del Carmen. - The pickup time is determined according to your location and tour availability. - Travelers who do not provide a hotel name as their pickup location at least 24 hours in advance will automatically be assigned the One Cancun Centro meeting point. - For the Playa del Carmen area, reservations are subject to availability. - Depending on availability and your hotel's location, the pickup time may change. - We do not offer pickup service from Airbnbs or private addresses.