Ticket Information

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 0% refund if cancelled less than 3 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Important Information – Please Read Carefully A valid passport or ID card is required for every participant. Original identification must be presented during the security checks at the entrance to the archaeological area. Without a valid ID, entry cannot be guaranteed. The Colosseum authorities may change the entrance time or order extraordinary closures at any time. In the event of public ceremonies, official events, security reasons, or other unforeseen circumstances, the tour starting time and/or meeting point may be modified. Please check your email in the days leading up to your tour to confirm your booking details and verify any updates regarding the starting time or meeting point. If possible, please provide a phone number that can receive WhatsApp messages. This allows us to contact you quickly should there be any last-minute changes or important communications. Please make sure you arrive at the correct meeting point: Largo della Salara Vecchia. Late arrivals cannot be accommodated. If you arrive after the tour has started, you will not be able to join the group, and no refund or rescheduling will be possible.