Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• If you will not be arriving at your destination within the specified reconfirmation period, please reconfirm with the local service provider prior to travel, or upon arrival at your destination. Please note that departure times and locations may vary slightly. • Please note: entrance tickets and transport included. This voucher will not be accepted if presented directly at the venue. • Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund • All passenger weights MUST be advised at time of booking • Subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date or full refund • While we take great care in calculating the tides, as it is a natural phenomenon the magnitude of flow through the Horizontal Waterfalls can not be guaranteed

Pickup Information

Hotel pickups commence approximately 30 - 60 minutes prior to this time, exact pickup time will be advised on reconfirmation.