Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

VERY IMPORTANT: If you suffer from seasickness, we suggest you take a preventative remedy prior to departure, thanks. WARNING: Check-in is at 08:00am at our "Orange" CASSIOPEA POSITANO ticket office, located on the POSITANO main beach "SPIAGGIA GRANDE" ! BOARDING: around 08:10am In addition - please are you yet able to provide us with the NAME of your HOTEL in POSITANO or GUEST HOUSE where you will be staying in POSITANO as well as the address details ? Thanks in advance. This will be required for your receipt but it also gives us a contact point for you, in case we need it. All our cruises are subject to weather and sea conditions. Finally, before closing your reservation, please enter and provide us your passenger’s mobile phone number with your country code where we can reach you while you are in Positano. This is for the instant text messages in case of bad weather conditions and rough sea alert, thanks. Please visit us at our (orange) booth CASSIOPEA on the main beach in Positano, at least the day prior to the day of your excursion, for us to confirm expected weather and sea conditions as well as confirm your departure time and other details. If you are not able to visit us at our booth in person, please ensure that you please text/contact us on WhatsApp +393391115538 or call us on +393388474700 or +393391115538 to confirm essential details. Thank you, The Cassiopea Team VERY IMPORTANT: WARNING: Check-in is at 08:00am at our "Orange" CASSIOPEA POSITANO ticket office, located on the POSITANO main beach "SPIAGGIA GRANDE" ! BOARDING: around 08:10am ! Thanks, Can't wait to meet and host you soon on board ! Best regards !